Help
Help for the BetTrading.net website — your account, your subscription, and the ideas behind bet trading. For help with the desktop application's own windows and tools, see the application help guide.
Understanding bet trading
- What is bet trading?Backing, laying and trading out — explained from scratch.
- Bet exchanges explainedWhat an exchange is, what commission and liquidity mean, and how to choose.
Your account
Subscription & billing
- Subscriptions & billingBasic and Pro compared, buying Pro, receipts and VAT, and your payment method.
- Cancelling or pausing ProHow to cancel or pause Pro, how to start it again, and how to change your mind.
- If a Pro payment failsHow long you keep Pro, and how to update your payment method.
- Refunds and your 14-day rightWhen you can get money back, and how to ask for it.
- Downloading & installingGetting the application, and what to do if it is blocked.
Looking for help with the application itself?
The application help guide covers every window and tool in the desktop application — market views, placing and managing bets, trading tools, automation, history — and the practical facts about each exchange: commission, API access, sign-up and restrictions.
Still stuck?
Email support@bettrading.net. For anything about your data or your privacy, the Privacy Policy says what we hold and how to have it erased.