Cookie Policy

BetTrading.net

Effective Date: 24 September 2026

1. Introduction

This Cookie Policy explains what cookies are, how BetTrading.net uses them, and how you can manage your cookie preferences.

BetTrading.net is a service operated by JIA Software Limited, a company registered in England and Wales under company number 11905293, whose registered office is at Belmont Suite, Paragon Business Park, Chorley New Road, Horwich, Bolton, England, BL6 6HG. In this policy, "we", "us", "our" and "the Company" mean JIA Software Limited.

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us remember your preferences, understand how you use our service, and improve your experience.

This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service. Please review all three documents to understand how we collect, use, and protect your information.

2. What are Cookies?

Cookies are small data files that a website stores on your browser or device. When you visit BetTrading.net, our server sends a cookie to your device, which your browser stores and returns to us on future visits. This allows us to:

• Remember your login session
• Track your preferences and settings
• Analyse how you use our website
• Improve user experience and service quality

Cookies have an expiration date. Some cookies are deleted when you close your browser ("session cookies"), while others remain on your device for a longer period ("persistent cookies").

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

Essential cookies are absolutely necessary for the website to function properly. They do not require your consent and cannot be disabled.

Purpose:

• Maintaining your login session and authentication
• Managing your refresh token rotation for security
• Protecting against cross-site request forgery (CSRF) attacks
• Storing security-related session information
• Enabling basic site functionality

The complete list of essential cookies we set:

That is the only cookie we set. Some related points, because they are commonly assumed or easily missed:

• We do not set a separate CSRF cookie. Cross-site request forgery is prevented by the SameSite=Strict attribute on the cookie above and by scoping it to the authentication path, so your browser never sends it from another site.
• Your cookie choice is stored in your browser's local storage, not in a cookie, and not against your account. Making the choice is itself measured: Google Analytics receives an event recording it, with or without cookies according to the choice you made (Section 3.2), and if you accept, our own anonymous analytics records that a choice was made. Your choice also decides whether starting a purchase sends us your Google Analytics identifier, as described under "When You Buy Pro" in Section 3.2. Clearing your browser's site data will clear your choice, and you will be asked again.
• If you use Stop measurement without cookies, that objection is stored in your browser's local storage too, and nowhere else (Section 5.1 describes the control). It is strictly necessary for the same reason as your cookie choice: it records your own choice, so that our website can honour it on your next visit, and it is never sent to us or to Google. Clearing your browser's site data clears it, and our website then loads Google's tag again.
• Some links carry a code in the page address: the links in our emails, such as a password reset link, and the address the payment page returns you to. The page that opens moves the code out of the address bar into your browser's session storage, so that it is not sent to anyone with the page address and the page still works if you reload it. Session storage is cleared when the page has used the code, or when you close the tab.

Your short-lived access token (15 minutes) is held in memory by the application and is not stored in a cookie.

Consent required: no — these are strictly necessary for the service to function.

Without these essential cookies, you will not be able to log in or use protected features of our website.

3.2 Analytics Cookies (Google Analytics 4)

Analytics cookies help us understand how visitors interact with our website. This information helps us improve our website, identify popular pages, and optimise user experience.

Provider:

Google Analytics 4 (GA4) – provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland); data may also be processed by Google LLC in the United States

Purpose:

• Track page visits and user navigation paths
• Measure website traffic and user engagement
• Identify traffic sources (organic search, referrals, campaigns)
• Understand device types and browser information
• Analyse geographic location of visitors
• Measure campaign performance and conversion rates

Information Collected:

• Pages visited
• Duration of visit
• Referral source (how you found us)
• Device type (mobile, tablet, desktop)
• Browser type and version
• Operating system
• Geographic location (country, city)
• IP address, which Google uses to estimate your approximate location and which Google states Google Analytics does not log or store

Cookie Settings:

• Provider: Google Analytics 4
• Cookie Names: _ga, and _ga_ followed by our Google Analytics 4 measurement ID (the exact second name varies with the property configuration)
• Expiration: Typically 12-24 months
• Consent Required: YES – Analytics cookies REQUIRE YOUR CONSENT
• Retention: governed by the data-retention setting in our Google Analytics property. This is separate from the 90-day retention that applies to the anonymous website events we store ourselves, described in the Privacy Policy.

Consent and Opt-Out:

• You will be prompted to accept or decline analytics cookies when you first visit our website
• If you choose Reject all, or have not yet made a choice, no analytics cookie is placed. Google's tag still sends Google short measurement messages without cookies, as described under "Measurement Without Analytics Cookies" below
• You can change your preferences at any time in the Cookie settings section at the end of this Cookie Policy, reachable from the Cookies link in the footer of every page on our website (before we launch, a Cookie settings link on the pre-launch page reopens the consent banner instead, because the pre-launch page covers the site)
• You can object to the measurement without cookies described below with Stop measurement without cookies in the Cookie settings section at the end of this Cookie Policy, reachable from the Cookies link in the footer of every page (Section 5.1); from then on our website does not load Google's tag in that browser
• You can opt out using Google's Opt-Out Browser Add-on (https://tools.google.com/dlpage/gaoptout)
• You can configure your browser to block tracking cookies

Measurement Without Analytics Cookies:

• Our website loads Google's tag on every page except the pages of its help centre, whatever you choose, unless you have used Stop measurement without cookies (Section 5.1). If you choose Reject all, or have not yet made a choice, it sets no cookie, reads no cookie and stores no identifier on your device, but it still sends Google a short message, known as a cookieless ping, each time a page is viewed and each time one of the events we measure happens.
• Each message contains the name of the event and the details we record with it, the address and title of the page (with everything removed from the address except the page itself and any campaign details, so the codes in the links we email you are never sent), the page that brought you to ours, reduced in the same way, the date and time, your browser's user agent, and your IP address, which Google states Google Analytics does not log or store. Google uses these messages for aggregate reports and, once enough people use the website, to estimate the behaviour of visitors who have not accepted analytics cookies.
• We send these messages on the basis of our legitimate interests, not your consent, which is why choosing Reject all does not stop them. The Privacy Policy, Section 2.9 explains exactly what they contain, our lawful basis, your right to object, and how to stop them. The quickest way is Stop measurement without cookies in the Cookie settings section at the end of this Cookie Policy, reachable from the Cookies link in the footer of every page.

When You Buy Pro:

• Payment for Pro is completed on Stripe's page, and sometimes after you have left our website, so Google Analytics cannot always see that a purchase happened. To count it, our server tells Google Analytics directly when your subscription first becomes active.
• This happens only if you had accepted analytics cookies when you started the purchase. In that case, when you start the purchase your browser sends us the identifier that Google Analytics stored in the _ga cookie, and we keep it with the record of that purchase.
• What our server sends to Google Analytics is that identifier, the price and currency of Pro, and our reference number for your subscription, which is a random number that means nothing outside BetTrading.net. It is sent once for each subscription, when it first becomes active, and not again when that subscription renews. Starting Pro again after a pause buys a new subscription, so it counts as a new purchase and sends one message of its own, on the same terms. It never includes your name, your email address, your payment details, or anything about what you bet on.
• If you declined analytics cookies, or had not yet chosen, there is no identifier to send, and our server sends Google Analytics no message about your purchase. Google's tag in your browser still sends the cookieless messages described above when you view the Pro offer and when you leave our website for the payment page, and those messages include the price and currency of Pro. If you come back to our website from the payment page, the page you return to shows whether you paid or left without paying, and the messages sent from it contain nothing that identifies you or your device. The same applies to a purchase started from our desktop application in a browser where you have not accepted analytics cookies.
• We keep the identifier with the purchase record until you close your account, when it is deleted. It is included when you download a copy of your data.

Data Processing and Privacy:

• Google processes this data for us as our service provider. Depending on the data-sharing settings in our Google Analytics account, Google may also use some of it to maintain and improve its own services, as Google's privacy policy explains
• Data is pseudonymised (not directly linked to your personal identity)
• Google deletes individual events automatically once the period set in our Google Analytics property has passed, which Google limits to 14 months at most
• For more information, see Google Analytics' Privacy Policy: https://policies.google.com/privacy

3.3 No Other Cookies

BetTrading.net does not use advertising cookies, social media cookies, or other tracking technologies beyond those described above. We do not engage in behavioural targeting or cross-site tracking.

4. Third-Party Cookies

4.1 Google Analytics

Google Analytics places cookies on your device when you visit our website (if you consent). These cookies allow Google to analyse website usage patterns and provide reports to us.

4.2 No Payment Cookies

We set no payment cookies, and no payment provider places cookies or any other tracking technology on your device through our website. When you pay you are taken to Stripe's payment page, where Stripe's own cookie policy applies to the cookies it sets.

4.3 Your Choices Regarding Third-Party Cookies

For analytics cookies (Google), you can opt out or withdraw consent through the methods described in Section 3.2. Google Analytics is the only third party that places cookies through our website.

5. How to Manage Cookies

5.1 Cookie Consent Banner

When you first visit BetTrading.net, you will see a cookie consent banner at the bottom of the page. The banner offers two choices:

• Accept all — analytics cookies are placed
• Reject all — analytics cookies are not placed; the essential cookie in Section 3.1 is still set, because the site cannot sign you in without it, and Google's tag still sends the cookieless measurement messages described in Section 3.2

There is no third, finer-grained option in the banner, because there is nothing finer to choose between: we set one essential cookie and one optional category.

Stop measurement without cookies. Below the two buttons in the Cookie settings section at the end of this document, which the Cookies link in every page's footer leads to, there is a separate control, Stop measurement without cookies. It is how you object to the measurement without cookies described in Section 3.2 and in the Privacy Policy, Section 2.9. When you use it, our website stops loading Google's tag in this browser, analytics cookies are turned off, and the page reloads so that the change takes effect straight away. The same section then offers Allow measurement without cookies again to undo it. Accepting analytics cookies also undoes it, because you have then chosen to be measured.

Your choice is remembered for future visits, in this browser. It is stored on your own device rather than against your account, so a decision made in one browser does not follow you to another.

You can change it at any time in the Cookie settings section at the end of this document. Every page's footer carries a Cookies link that leads here, so the controls sit beneath the text that explains them and you never have to wait for the banner to reappear. Accepting and rejecting are equally easy, and either takes effect immediately. Before we launch, a Cookie settings link on the pre-launch page reopens the banner instead, because that page covers the rest of the site.

This choice is not the same as the Product analytics setting on your account page. That setting is stored against your account, applies on every device you sign in from, and controls what our desktop application records about the features you use. Changing one does not change the other, and each says so where you find it.

5.2 Browser-Level Cookie Management

Most browsers allow you to control cookies through their settings. You can typically:

• View all cookies stored on your device
• Delete specific cookies or all cookies
• Block cookies from specific websites
• Disable all cookies entirely (though this may break website functionality)

Instructions for popular browsers:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Preferences > Privacy & Security > Cookies and Site Data
• Apple Safari: Preferences > Privacy > Cookies and website data
• Microsoft Edge: Settings > Privacy, search, and services > Clear browsing data

5.3 Do Not Track (DNT)

Some browsers include a "Do Not Track" feature. When DNT is enabled, it sends a signal to websites requesting that they do not track your activity. However, this is not a legal requirement, and not all websites honour this setting. BetTrading.net respects your privacy preferences and will honour cookie choices you make through our consent banner or browser settings.

5.4 Important Note About Essential Cookies

Essential cookies cannot and should not be disabled, as they are necessary for our website to function properly. If you disable essential cookies, you will not be able to log in or use our services. We recommend allowing essential cookies at all times.

6. Cookie Retention and Deletion

6.1 Retention Periods

This is the same list as Sections 3.1 and 3.2, stated as lifetimes. Two entries: the one cookie we set, and the Google Analytics cookies that are placed only if you consent to them.

• refreshToken (essential, Section 3.1): expires 30 days after it is issued. It is replaced by a new one each time it is used, and signing out deletes it immediately whatever its remaining lifetime
• Google Analytics cookies (only if you consent, Section 3.2): expire after 12-24 months

We set no session-only cookie, no separate security cookie and no CSRF cookie — Section 3.1 explains why none is needed. No third-party payment cookies are set (Section 4.2).

6.2 Data Deletion Upon Account Deletion

If you delete your account, associated cookies will be cleared from our systems. However, cookies stored on your local device remain under your control. You can manually delete these through your browser settings.

6.3 Clearing Cookies Manually

To clear all cookies stored on your device:

• Open your browser settings
• Locate "Clear browsing data" or "Clear cookies"
• Select the time range (all time, past hour, etc.)
• Check the boxes for cookies and cached data
• Confirm to delete

Note: Clearing cookies will log you out of BetTrading.net and remove your login session.

7. Security and Privacy

7.1 Secure Cookie Transmission

All cookies containing sensitive information (such as session tokens) are marked with the following security flags:

• Secure: Only transmitted over HTTPS (encrypted connections)
• HttpOnly: Not accessible via JavaScript (prevents XSS attacks)
• SameSite: Prevents unauthorised cross-site requests

7.2 Cookie Data Protection

Cookies are not encrypted within the browser storage, but they are only transmitted over secure HTTPS connections. Sensitive information (like tokens) is hashed or encrypted before being stored.

7.3 Privacy and Consent

We respect your privacy and only use cookies for the purposes described in this policy. We comply with the UK Data Protection Act 2018 and GDPR requirements regarding cookie consent.

8. Children and Cookies

BetTrading.net is not intended for children under 18 years of age. We do not knowingly place cookies on devices of users under 18. If we become aware that cookies have been placed on a child's device, we will take appropriate measures to remove them.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our cookie practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Effective Date."

Your continued use of BetTrading.net after changes become effective constitutes your acceptance of the updated Cookie Policy.

10. Contact Us

If you have questions about our cookie practices, need help managing your cookie preferences, or wish to make a complaint about our use of cookies, please contact us at:

• Data controller: JIA Software Limited (registered in England and Wales, company number 11905293)
• Registered office: Belmont Suite, Paragon Business Park, Chorley New Road, Horwich, Bolton, England, BL6 6HG
• Email: privacy@bettrading.net
• Website: www.bettrading.net

We will respond to all enquiries within 30 days.

11. Legal Information

This Cookie Policy is provided in accordance with:

• The UK Data Protection Act 2018
• UK General Data Protection Regulation – the consent standard in Article 4(11) and Article 7, which is the standard PECR applies to cookies
• Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR), regulation 6 – the rule that governs storing and accessing information on your device
• ePrivacy Directive (2002/58/EC)

For more information about your privacy rights and how we process your data, please refer to our full Privacy Policy.

Last Updated: 24 September 2026

BetTrading.net Cookie Policy